Last updated: September 22, 2026

Welcome to Xyber Wave. These Terms and Conditions govern your access to and use of this website and the products and services provided by XYBER WAVE TRADE & MARKETING FZCO (“Xyber Wave”, “we”, “us”, or “our”).

By accessing or using this website, submitting an inquiry, purchasing a product or service, enrolling in a course, or otherwise engaging with Xyber Wave, you agree to these Terms and Conditions.

If you do not agree with these Terms and Conditions, please do not use our website or services.

1. About Xyber Wave

XYBER WAVE TRADE & MARKETING FZCO is a company based in Dubai, United Arab Emirates.

Our business activities may include, among others:

• IT solutions and services;
• software and website development;
• API development and integrations;
• DevOps and cloud services;
• IT consultancy;
• data and AI solutions;
• SEO, digital marketing and traffic-related services;
• IT training and online courses;
• logistics services;
• supply chain coordination;
• general trading and distribution;
• other related professional and commercial services.

The availability and specific scope of services may change from time to time.

2. Use of the Website

You may use this website only for lawful purposes.

You agree not to:

• use the website in violation of any applicable law or regulation;
• attempt to gain unauthorized access to the website, servers, systems or networks;
• interfere with the security or normal operation of the website;
• introduce viruses, malware or other harmful software;
• copy, reproduce or commercially exploit website content without authorization;
• submit false, misleading or fraudulent information;
• use automated systems to excessively access, scrape or disrupt the website.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. Services and Orders

Information published on the website is provided for general informational purposes and does not necessarily constitute a binding offer.

The specific scope, price, timeline, deliverables and other conditions of a service may be determined through:

• a quotation;
• an invoice;
• an order confirmation;
• a statement of work;
• a separate service agreement;
• written correspondence between Xyber Wave and the customer.

Where separate written terms have been agreed for a particular project, service or transaction, those specific terms will prevail in the event of a conflict with these general Terms and Conditions.

We reserve the right to accept or reject any request, order or project at our discretion where permitted by applicable law.

4. Prices and Payment

Prices may be displayed on the website or communicated individually depending on the type of product or service.

Unless otherwise stated, applicable taxes, government fees, customs duties, delivery costs, third-party fees and similar charges may be charged separately.

Payment terms will be specified during the ordering process, in an invoice, quotation, contract or other written communication.

Customers are responsible for providing complete and accurate billing and payment information.

Failure to make payment when due may result in suspension, delay or cancellation of the relevant service or order.

5. Custom and Professional Services

Certain services provided by Xyber Wave are customized according to a customer's requirements.

The customer is responsible for providing all information, materials, approvals, credentials and access reasonably required for us to perform the services.

Project timelines may depend on timely cooperation from the customer. Delays in providing required information, approvals, content, access or payment may result in corresponding delays to the project.

Any work outside the originally agreed scope may require additional fees and a revised timeline.

6. Software, Website Development and IT Services

For software development, website development, integrations, DevOps, cloud, consultancy and other technical services, deliverables and technical requirements may be defined separately for each project.

Unless otherwise agreed in writing:

• third-party software and services remain subject to their respective providers' terms;
• third-party licences, hosting, cloud infrastructure, domains, APIs and other external services may require separate payment;
• compatibility with future versions of third-party systems is not guaranteed;
• additional development resulting from changes made by third parties may be charged separately.

We may use third-party platforms, libraries, frameworks, cloud providers and technology services where reasonably necessary to provide our services.

7. Training and Online Courses

Access to training materials, online courses and educational content is granted for personal or authorized business use only unless otherwise agreed.

Course materials may not be copied, reproduced, resold, redistributed, publicly displayed or made available to third parties without our written permission.

Any certificates, learning outcomes or statements regarding skills development do not guarantee employment, income, business results or professional qualification unless expressly stated otherwise.

8. Logistics, Trading and Distribution

Where Xyber Wave provides logistics, distribution, supply chain coordination or general trading services, specific delivery conditions, product specifications, timelines and responsibilities may be stated separately in an order, quotation, invoice or agreement.

Delivery schedules may be affected by circumstances outside our reasonable control, including customs procedures, carrier delays, supplier delays, transportation disruptions, regulatory requirements and force majeure events.

Risk of loss, delivery obligations and ownership of goods may be determined by the specific transaction documentation and applicable law.

9. Refunds and Cancellations

Refunds, cancellations and returns are subject to our Refund Policy and any additional terms communicated in connection with the relevant product, service or project.

Certain customized, completed, partially performed, digital or immediately accessible services may not be eligible for a full refund where permitted by applicable law.

Where a specific contract, quotation, invoice or order confirmation contains separate cancellation or refund conditions, those conditions will apply to that transaction.

10. Intellectual Property

Unless otherwise stated, all content available on this website, including text, graphics, logos, images, designs, software, layouts, branding and other materials, is owned by or licensed to Xyber Wave and is protected by applicable intellectual property laws.

You may view and use the website for legitimate personal or business purposes.

You may not reproduce, distribute, modify, publish, sell, license, create derivative works from or otherwise commercially exploit our content without prior written permission.

Ownership and intellectual property rights relating to custom work created for a customer will be determined by the relevant project agreement, quotation or other written arrangement.

Third-party trademarks, logos and brand names remain the property of their respective owners.

11. Customer Materials

Where you provide us with content, data, documents, trademarks, images, software, credentials or other materials for the purpose of delivering our services, you confirm that you have the necessary rights and permissions to provide and use those materials.

You grant Xyber Wave the limited right to use such materials solely as necessary to provide the requested services.

You remain responsible for the legality, accuracy and ownership of materials supplied by you.

12. Third-Party Services and Links

Our website or services may contain links to or integrate with third-party websites, platforms, payment services, cloud providers, software providers or other external services.

Xyber Wave does not control these third parties and is not responsible for their content, availability, security, privacy practices or performance.

Your use of third-party services may be governed by separate terms and policies issued by those providers.

13. Privacy and Personal Data

We may collect and process personal information when you use our website, submit a contact form, communicate with us or purchase our products or services.

The collection and processing of personal information is described in our Privacy Policy, which forms part of these Terms and Conditions.

14. Disclaimer of Warranties

We aim to provide accurate information and professional services. However, to the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

• the website will always be available or uninterrupted;
• the website will be completely free from errors or technical issues;
• all information will always be complete or current;
• any service will achieve a particular commercial, financial, marketing or technical result;
• third-party services or platforms will remain available or unchanged.

Nothing on the website should be interpreted as a guarantee of specific business results.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Xyber Wave will not be liable for indirect, incidental, consequential, special or punitive damages, including loss of profits, revenue, business opportunities, data or goodwill arising from the use of the website or our services.

Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law and, where appropriate, to the amount paid by the customer for the specific product or service giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Xyber Wave harmless from claims, losses, damages, liabilities and reasonable expenses arising from:

• your unlawful use of the website or services;
• your violation of these Terms;
• materials or information provided by you that infringe third-party rights;
• fraudulent, illegal or unauthorized activity performed through your account or on your behalf.

17. Suspension and Termination

We may suspend or terminate access to a service where reasonably necessary, including in cases of:

• non-payment;
• unlawful or fraudulent activity;
• misuse of our systems or services;
• security threats;
• violation of these Terms;
• violation of a separate service agreement.

Termination does not affect rights or payment obligations that arose before termination.

18. Force Majeure

Xyber Wave will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, fire, flooding, war, civil disturbance, government action, sanctions, telecommunications failures, internet outages, cyber incidents, power failures, supplier disruptions, transportation disruptions, labour disputes, epidemics, pandemics or other comparable events.

19. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, business operations, legal requirements or other circumstances.

The updated version will be published on this website together with the revised “Last updated” date.

Your continued use of the website or services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

20. Governing Law and Jurisdiction

These Terms and Conditions are governed by the applicable laws of the United Arab Emirates and the laws applicable in the Emirate of Dubai.

Unless otherwise agreed in writing or required by applicable law, disputes arising from these Terms or the use of our services will be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.

21. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy and any applicable quotation, invoice, order confirmation, statement of work or separate agreement, constitute the applicable terms governing your relationship with Xyber Wave.

In the event of a conflict, specific written terms agreed for a particular transaction or project will take precedence over these general Terms and Conditions.

23. Contact Us

If you have any questions about these Terms and Conditions, you may contact us through the contact form available on our website or by correspondence to:

XYBER WAVE TRADE & MARKETING FZCO
IFZA Business Park
Dubai Silicon Oasis
P.O. Box 50819
Dubai, United Arab Emirates